General Data Protection Regulation

In Lovely we believe that confidence from our users and customers is of the most importance and that’s why we try hard to offer you a secure and efficient experience through the site.

Concerning the new european General Data Protection Regulation, we inform you that:

Definitions:

  • Brand – Lovely Kidstore
  • Who’s responsible – Sara Florindo, sole proprietor, located at Rua Pedro Nunes, 46, 2330-305 Entroncamento, Tax number PT207305390.
  • User – person or company who registers at our website, of legal age.

Information and Consent – Terms

The Personal Data Protection Law (PDP) and the General Data Protection Regulation (GDPR) assure that protection is given to people referring to processing and storage of their personal data, as well as data sharing.

Legally “personal data” includes every information of any nature and any means, including sound or image, referring to an identified/identifiable person, which excludes corporations.

When the user accepts this Terms, automatically and freely consents that the data shared through https://www.lovely.pt/ will be included in a file, which responsibility lays on the person in charge, that respects the stated in LDP and GDPR security laws.

Data requested is only the one users share during account registration, collected and processed automatically, according to Portuguese Data Protection Commission by Lovely, who’s responsible for its use, with the purpose above mentioned.

In case users have any doubts concerning the brand’s data treatment, or in the possibility users wish to erase data from our records, an email should be sent to hello@lovely.pt.

If the user doesn’t agree with this Terms it will be impossible to initiate any action with this site.

Personal information will not be shared with other people or company, inside or outside the European Union without express agreement of the users.

How we use your information

Personal information is collected to be included in a customer data file exclusively to be used in order process, for billing, to get in touch with users regarding order issues, to process claims, exchanges, returns and for statistics.

The lack of response to non-optional information required implies the impossibility to complete customer’s orders. Lack of optional information will not relate to low quality of the service provided.

Privacy

Despite we safely collect and process personal data, in a way that prevents loss or manipulation, the internet is a open network that allows some unsafer flows, and there’s always some risk that personal information can be accessed by non permitted entities. In the event this happens, Lovely commits to communicate to the user with no delay, once we realize it.

Cookies

Cookies are small files that a site or its service provider transfer to your computer’s hard drive through your Web browser (if you allow it). Cookies enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Lovely uses cookies to help remember and process the items in shopping cart. They are also used to help to understand users preferences based on previous or current site activity, which enables Lovely to provide you with improved services. We also use cookies to help compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome, Mozilla Firefox, Edge…) settings. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, users can still contact by email so we can help on placing orders.